Frequently Asked Questions
If you leave property in a transfer vehicle on arrival, please call the emergency number provided on your booking confirmation. Any expense incurred in recovering your lost property is entirely your responsibility and you should contact with us in the next 1 hour after your arriving at the destination. If you have left items behind on your return transfer, on your return home please email us or call us and we will be able to advise you should the item of property has been located. If we find your item, we can send it by courier with your charge. Transfer4Greece regrets that we cannot be held responsible for items left on our vehicles that cannot be found.
We sent you the departure pickup time at the moment of the booking. If you make your departure booking at later date, we will inform you about the departure time via mail or by fax at your accommodation or we can call you at your contact number given from you at the time of arrival booking. After we send you your departure time, It is possible to change it if you want earlier pickup time, but never later than the departure time given to you.
It’s essential that you take your booking confirmation with you on your transfer. You must give the booking confirmation to the driver or to our representative before you board as proof of purchase for legal reasons.
After your booking request, you will receive an email booking confirmation including your booking reference number. This mail will also include all the instructions details about what to do on arrival. If for any reason will not receive any email in 24 hours after your booking request, please check your email address and your spam folder or contact with us.
The person picking you up will be holding a sign with your name on it. Do not leave the airport except with the person who is picking you up. You will be given a contact phone number via mail in case there are any problems.
All payments are made in cash, directly to your driver at the time of arrival. No credit card needed for any reason.
Yes of course. You can book your return also at the same time as you book your arrival transfer or at a later date by contacting us.
Simply e-mail us your destination or your hotel name. We will respond to you in 24 hours.
We will send you a confirmation email for your reservation. Please check this carefully and let us know if any details are incorrect. Please let us know all the necessary details like flight number, contact details etc.
The easiest way to make a reservation is via the secure online booking form. We will need the following information:
1. Date of travel
2. Your pick-up and drop-off point (airport, hotel, office or private address)
3. Pick up time
4. Your flight details (for airport pick up)
5. Number of people traveling
6. Luggage (small, medium, large)
7. Mobile phone number
8. Any specific requirements (e.g. child seat, assisted travel)
Tips are not compulsory, however if you are happy with the service and would like to tip the driver, the amount of the tip should be according to the level of service. Whether you decide to tip the driver or not is entirely up to you.
The prices you see are the prices you pay, there are no hidden extras charges. Our fares are fixed, all inclusive and are not affected by traffic jams or diversions.
Shuttle (shared) transfer is a service with two or more stops to your chosen destination point. The shuttle service is usually shared with other passengers, not of your party and the price is usually per passenger.
Private Transfer service is for you (your party) only and prices for private transfers are per vehicle, not per passenger.
The prices quoted are per vehicle, not per person.
Child seats are available at most destinations with extra charge, please see our pricelist. You should specify at the booking time the age of your child when requesting a child seat.
The driver will wait for you 60 minutes after your flight landed. In case of any delay in customs, immigration baggage or lost luggage you must call the contact number to ensure that your driver will wait for you.
You can cancel or make changes to your reservation 48 hours before your arrival time via mail without any charge.
All flights are monitored for delays, to ensure your driver will be waiting for you at the correct time. In the case that your flight is delayed, your reservation will be automatically updated to the arrival time of your flight.
If you can’t locate your driver, you can call the contact number provided to you via mail o couple of days before your arrival.
At most airports the driver will be waiting for you at the arrival gate, holding a sign with your name on it. More details about the exact meeting point will be sent to you via email, a couple of days before your arrival.